Company Complaints

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The consumer complaint comparison guide provides you with helpful information to assess your insurance company and compare it against other insurance companies.

The consumer complaint index measures the number of consumer complaints for one company in relation to other companies in the same market. A company with a complaint index of 1 has an average number of complaints. A company with a complaint index higher than 1 has more complaints than average.

For the year and the category

Company Name # of Complaints Index Market Share Premium
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This list is limited to the twenty (20) insurance companies with the highest written premium for the calendar year chosen.

Additional complaint data is available at https://eapps.naic.org/cis/