Welcome to the DOI

 

Follow IdahoDOI on Twitter

Company Review/Response Application - VOLUNTARY On-Line Complaint Reconciliation

The Idaho Department of Insurance On-Line Complaints Reconciliation allows insurance companies to voluntarily reconcile complaints received by the Idaho Department of Insurance. This process will not replace our consumer complaint process, it is simply an additional step offered to industry to review the complaints as reported to the NAIC.

Complaints can be reviewed and reconciled at any time during the current calendar year.

All complaints for the prior year must be reviewed by January 30 as access to these complaints will be removed on February 1 (i.e. You can review 2009 complaints through January 2010 but as of 2/1/2010 the 2009 complaints will no longer be available to you for reconciliation.)

If this is your first time here, you must establish your password!
Instructions - How to Set Up your Login
Request a Password
Forgot your Password?
Please allow up to 48 hours to receive an email response.

Once you have a password you can proceed to the verification process:
Instructions - How to Reconcile Complaints

Please select your company from the list below:

PLEASE BE ADVISED – If a complaint is refuted it will remain (incorrectly) on the list of Registered Complaints until it is finally accepted. So you will need to check the status periodically. You can expect a delay of 7 days to update our system and for those changes to make their way to our website so that you can finally accept the corrected complaint.