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Company Review/Response Application - On-Line Complaint Reconciliation

How to Set Up your Login

If you are a first time visitor to the online complaint reconciliation website, your company name will not appear in the list, and you will instead need to “Request a Password”.

Complete all of the required fields and make sure the fields contain accurate information. Once the information is entered, CLICK “Register” to submit the information. You will receive a message that your information has been received by the Idaho Department of Insurance. Your request will be reviewed and confirmed by the Department and it will either be accepted or rejected.

If accepted, a confirmation and password will be sent to the email address you provided. If rejected, an email will be sent to the email address you provided with an explanation.

Please allow up to 48 hours to receive an email response.

Note: If you are the administrator for a group of companies, additional NAIC numbers can be added to your account to review all complaints for all companies for your convenience. In order to add new IDs to an existing account, please identify the additional companies in an email to Arlene.barrie@doi.idaho.gov.

If you have forgotten your password, you can CLICK “Request Password” to have an automated password reminder emailed to the account you initially specified.

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