The Idaho Department of Insurance wants to help you resolve your complaint in a timely and fair manner.

• The more information and supporting documentation you provide to us, the better we will be able to assist you. This include photocopies of information from the insurance company or agent such as:

• Denial of Claim from insurance company
• Explanation of Benefits
• Cancellation/non-renewal notice
• Premium due notice

• Our primary purpose is to provide assistance and advise on insurance matters. However, we are not able to provide legal advice.
• If this complaint is in regards to health insurance provided by your employer, it is important that you complete the internal appeal process before filing a claim with this department.
• Be aware that a copy of your complaint will be provided to the insurance company and/or agent.

• Click on the "Make Consumer Complaint" button at the bottom of this page.
• Fill out the fields with the appropriate information.
• The appropriate policy or claim number is very important to allow us to obtain information from the insurance company.
• Send us the Complaint by pressing the "Submit" button

You can mail photocopies of the documents to:

Idaho Department of Insurance
ATTN: Consumer Complaints Online
700 West State Street
P.O. Box 83720
Boise, ID 83720-0043

You can fax the documents to:

(208) 334-4398
ATTN: Consumer Complaints Online

If you have questions, please call (208) 334-4250 or 1-800-721-3272.