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Volunteer Spotlight

This week's volunteer spotlight shines on Carrie Crom who is involved with the SHIBA program as Counselor.

I did not recruit Carrie, she recruited me. Carrie has been active with the SHIBA Program since 2005. Carrie retired from the Idaho Department of Health and Welfare as the Field Program Manager. She also spends her time volunteering in many other capacities throughout the Upper Snake River Valley.

Carrie provides many, many avenues in which to educate the public about the SHIBA Program. She has an office at the Idaho Department of Health and Welfare and sets up appointments every Thursday. She counsels clients, assisting them in understanding benefits available through the Medicare Program including prescription drug coverage enrollment and referrals. These also include benefits offered through Health and Welfare, Patient Assistance Programs, and services through Social Security for people with limited incomes. Her vast knowledge enables her to connect with different social services in the area. She also sets up speaking engagements, gives presentations, attends communtiy fairs, and distributes literature from Idaho Falls, to Rexburg, all the way to Salmon, and everywhere in between. Her contributions are astonishing and extremely generous. Carrie is an extraordinary woman!

Carrie has assisted hundreds of people during the last seven years. She was volunteering before the first enrollment period rolled out, and continues to be an intricate part of setting up and volunteering at our major enrollment site in Idaho Falls. Almost every day she is counseling clients over the phone. Carrie is a compassionate woman who touches each person's life in many, many ways. The difference she makes positively affects their futures.


Watch this space for monthly changes to our Volunteer in the Spotlight. If you would like to nominate someone to be a volunteer in the spotlight, submit your nomination to your volunteer coordinator, giving the name of the volunteer and why you think he or she deserves to be in the spotlight.

View previous weeks' SHIBA Volunteer Spotlight recipients.

SHIBA Volunteer Website